Frequently Asked Questions

WHAT IS RAVE STUDIO?

Rave Studio is a fitness center that offers 50-minute group classes (called “raves”) facilitated by an instructor. We offer two types of raves: 1. Rave Cycle; and 2. Rave Circuit. Each rave is designed to feel like a dance party - making your workout more effective, enjoyable, and sustainable.

  • • Rave Cycle is a 50-minute indoor cycling class that provides high intensity training, low body impact, and a full body workout all in one.

  • • Rave Circuit is a 50-minute high intensity strength and conditioning workout that will let you shed body fat and tone your muscles at the same time.

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WHERE IS RAVE STUDIO LOCATED?

Rave Studio is located at the 3rd Level of Ayala Malls The 30th, Meralco Ave., Ortigas Center, Pasig City. We are at the same level as Cinemas, just next to True Value.

We are conveniently located near the elevator which has direct access from the three-level basement parking.

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HOW DO I JOIN A RAVE?

Rave Studio is open everyday from 11AM-10PM. We have scheduled raves everyday. 

For now, all bookings are done through our website (https://ravestudio.ph). You need to create an account and purchase Rave Passes to be able to reserve a spot in a rave.

Upcoming raves for the following week are posted on our website every Friday, 3PM. Once upcoming raves are published online, you may already start reserving your spots using your Rave Passes.

Note that booking is strictly first come, first served. Reservation closes one (1) hour before the rave.

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WHAT ARE RAVE PASSES?

Rave Passes are packaged e-credits that can be purchased and used to reserve a spot in either Rave Cycle and Rave Circuit classes. One (1) pass can book you one (1) spot in either Rave Cycle or Rave Circuit.

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DO RAVE PASSES HAVE EXPIRATION?

Yes, all Rave Passes have activation and usage periods.

  • • Activation Period starts from the date of purchase.

  • • Usage Period starts from the date a booking is made.

All Rave Passes (except for LITE) should be activated within fourteen (14) calendar days from the date of purchase. 

Rave Passes are activated from the date a booking for an upcoming rave is made. Once a package is activated, you have to use all remaining passes within the corresponding usage period - i.e. 5 days for SINGLE, 10 days for STARTER, 30 days for BASIC, 45 days for STANDARD, 60 days for PREMIUM, and 90 days for VIP. 

e.g. You purchased a BASIC Package on January 1. You have until January 15 to activate your BASIC Package. On January 14, you book a spot for a Rave Cycle class scheduled on January 18. Your BASIC Package is activated on January 14 (the date a first booking is made). This means you can use your four (4) remaining passes to book raves scheduled until February 13 (or 30 days from January 14).

Note that all unused passes will be forfeited. 

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HOW DOES THE LITE PACKAGE WORK?

LITE Package is a 14-day unlimited pass designed for starting ravers. This package can only be purchased once, and is only open to those who just consumed their STARTER Package. LITE Package is activated immediately upon purchase and can be used to book a rave scheduled in the next fourteen (14) days from the date of purchase. 

If a REGULAR Rave Pass (SINGLE, BASIC, STANDARD, PREMIUM, or VIP) has already been purchased, option to purchase a LITE Package is no longer available.

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ARE RAVE PASSES SHAREABLE?

STARTER and LITE passes are not shareable which means it can only be used by one (1) raver until they expire. This also means that both packages can only be used to book one (1) spot per rave. 

However, BASIC, STANDARD, PREMIUM, and VIP Packages can be used to book multiple spots in a single rave.

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THE RAVE I WANT TO ATTEND IS FULLY BOOKED. WHAT SHOULD I DO?

For now, we are still working on our waitlist feature. You may try to go back and revisit the website from time to time in case a spot opens up from other ravers who cancel. You may also check out other upcoming raves that still have open spots.

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I BOOKED A SPOT FOR AN UPCOMING RAVE BUT I AM SUDDENLY UNAVAILABLE. WHAT SHOULD I DO?

If you become unavailable, you may cancel your spot through the website. This way, your spot opens up to other interested ravers.

If you cancel at least 12 hours before a rave, your pass is credited back to your account. However, if you cancel less than 12 hours before, your spot opens up to other ravers, but your pass is already considered used.

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IS EXPERIENCE NECESSARY TO ATTEND A RAVE?

No, experience is not required. All our raves are designed to cater to all fitness levels. Our instructors will guide you through the rave but you are still in charge of your workout. Listen to your body, and feel free to slow down if you feel like it.

For your safety, we highly recommend you consult a doctor before participating in any high-intensity activity with us.

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DO YOU HAVE A MINIMUM AGE REQUIREMENT?

To rave alone, you must be at least eighteen (18) years old. To rave with an accompanying adult, you must be at least fourteen (14) years old.

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WHAT SHOULD I WEAR?

You will be sweating every beat so make sure to wear something you’re comfortable to exercise in. Towels are provided to all ravers so you can wipe-off that hard work.

  • For Rave Cycle, wear socks but no need to bring your own spinning shoes. We provide cleated spinning shoes to make sure that you are safe and locked in your bike. If you wish to bring your own shoes, you may do so - just make sure they are SPD-compatible.

  • For Rave Circuit, make sure to be in your training shoes.

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WHAT SHOULD I BRING?

Bring your water bottle. We have a water station in the studio to make sure you will stay hydrated throughout your workout.

Bring also your ID. Upon arrival, you will be asked by our front desk to surrender your ID while you are in the studio premises, for safety and security purposes.

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WHAT ELSE SHOULD I PREPARE BEFORE GOING?

Eat lightly two (2) hours before your scheduled rave and stay hydrated.

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WHAT TIME SHOULD I ARRIVE AT THE STUDIO?

You must be in the studio fifteen (15) minutes before your rave.

For first timers, you must arrive in the studio at least thirty (30) minutes before your rave so our crew can orient you, sign a few forms, and give you a quick tour around the studio.

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WHERE CAN I KEEP MY BELONGINGS?

Lockers with keys are provided to each raver to keep all your belongings during your rave. Note that mobile phones, tablets, and laptops will not be allowed inside the Cycle Room and the Circuit Room to preserve the rave experience for everyone.

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WHEN AM I CONSIDERED LATE?

Registration closes five (5) minutes before the scheduled rave. No exemptions.

Doors to the Cycle Room and/or Circuit Room open five (5) minutes before the rave to give you time to set-up your bikes and/or mats. Doors close at the exact time of the scheduled rave. Once doors are closed, no one is allowed to go inside and/or outside the Cycle Room and/or the Circuit Room unless it’s an emergency. 

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I HAVE A MEDICAL CONDITION. CAN I TAKE YOUR RAVES?

We suggest to get a clearance from your physician before engaging in any of the high-intensity classes of our studio.

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DO YOU HAVE SHOWERS?

Our toilets & showers are still under maintenance but there are nearby comfort rooms within the mall premises which you can use.

Rave Studio is a fitness club that offers organized group workouts called raves.

3/F, Ayala Malls The 30th, Meralco Ave., Ortigas Center, Pasig City

+639661489800

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